Thank you for shopping at The Real Health Store, we really appreciate your business.

We do our very best to keep all our products in stock but if for some reason we are unable to fulfill your order, we will contact you as soon as possible to offer you a full refund, an alternative product or an option to wait until your items are back in stock.

UK Shipping
All items are usually posted Royal Mail 1st class within 2-3 business days.
Please allow up to 5 working days for delivery in the UK, from the date you order.
**FREE UK Shipping on orders over £50**

EU Shipping
All items are usually posted Royal Mail International Standard Parcel within 2-3 business days.
Please allow up to 8 working days for delivery to the EU, from the date you order.

Returns
We make every effort to get your goods to you in perfect condition. If any product is faulty, incorrect or damaged in transit to you, please contact us and report the problem within 7 working days of receipt of the goods. Faulty, damaged or incorrect orders will be replaced or refunded.

If you need to cancel an order:

To cancel an order please contact us as soon as possible.

If the order has not yet been shipped or collected, but you wish to cancel and payment has already been made, we will refund you the purchase price including any postage.

If the order has been shipped or collected, please return it to us as soon as possible. On receipt of the items in their original condition we will refund you in full, minus any postage charges.

No goods can be returned without receipt of purchase or after 4 weeks.